Privacy Policy

Last updated: March 2026

Samir Hospitality is committed to protecting your privacy and handling your personal data in a transparent and secure manner.

1. Who We Are

This website and associated services are operated by Samir Hospitality.

We act as the data controller for the personal data you provide through this website and our services.

2. What Information We Collect

We may collect and process the following personal data:

Name

Email address

Phone number

Information submitted through application forms

Any information you provide during enquiries or coaching

Where relevant, this may include lifestyle and wellbeing-related information provided voluntarily.

3. How We Use Your Information

We use your information to:

Respond to enquiries and applications

Arrange consultations and bookings

Deliver coaching services (including the ELEVATE programme)

Communicate with you regarding your application, booking or programme

Improve our services and user experience

4. Legal Basis for Processing

We process your data based on:

Your consent

Our legitimate interest in operating and improving our business

The performance of a contract (where you become a client)

5. Communications

We may contact you via:

Email

SMS

This communication will relate to your application, booking, or relevant services.

You may opt out of communications at any time.

6. Data Sharing

We do not sell your personal data.

We may share your data with trusted third-party providers where necessary to operate our business, including:

Payment processors (e.g. Stripe)

CRM and communication platforms

Analytics and advertising platforms

All third parties are required to handle your data securely and in accordance with applicable laws.

7. Data Storage & Retention

Your data is stored securely.

We retain personal data only for as long as necessary to:

Provide our services

Meet legal and regulatory obligations

8. Your Rights

Under UK data protection law, you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Object to or restrict processing

You may exercise these rights by contacting us.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled unlawfully.

9. Cookies

We may use cookies and analytics tools to improve website performance and user experience.

10. Contact

If you have any questions regarding this policy or your data, please contact:

Email: [email protected]